A curation of sorts
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Irritation is a privilege.
It’s the least useful emotion, one that we never seek out.
People in true distress are never irritated. Someone who is hungry or drowning or fleeing doesn’t become irritated.
And of course, irritation rarely helps us get what we need.
Irritation clouds our judgment, frustrates our relationships and gets our priorities all wrong.
Irritation tries to persuade us that it’s justified, but it merely pushes us away from what we actually need.
In order to be irritated, we need to believe we’re not getting something we deserve. But of course, that expectation is the cause of the irritation. We can choose the lose the expectation, embracing the fact that we’re lucky enough to feel it, and then get back to work doing something generous instead.
It turns out that irritation is a privilege and irritation is a choice.”
When did you give up?
The bureaucracy is no longer your enemy. The bureaucracy is you.
And it’s easy to blame your boss, or the dolt who set up all these systems, or the one who depersonalizes everything. The policies and the oversight and the structure almost force you to merely show up. And to leave as early as you can.
But the thing is, the next job, like the last one, is going to be like this. If this is the job you’re seeking, if this is the level of responsibility you take, perhaps it’s not just your boss.
How long ago did you decide to settle for this? How long ago did you start building the cocoon that insulates you from the work you do all day?
Years ago, the spark was still there. The dreams. And most of all, the willingness to take it personally.
You can take it personally again.”
“It turns out that nothing will change everything for the better. It works better to focus on each step instead of being distracted by a promised secret exit.”
“In order to be credible, you must be authentic and true. Twenty years ago, something might be written about you in a newspaper. Then this newspaper would be scrapped, and that would be it. But now your statement stays [online] for the next 20 to 50 years — who knows how long for. To be credible, you must be consistent in the way you behave. Someone can say to you, “Listen, two years ago, you said something different.” In a split second, they know. That’s where lies that wonderful future for mankind.”
“Once you become a creative director, you realize that authority is an illusion. You’re a negotiator between the client’s taste, the designer’s ego, and the user’s need. You succeed when all three are satisfied.”
Begin with the smallest possible project in which someone will pay you money to solve a problem they know they have. Charge less than it’s worth and more than it costs you.
You don’t have to wait for perfect or large or revered or amazing. You can start.”
“At the risk of gross generalization, I think designers typically spend the first ten years of their career hoping nobody finds out they’re an impostor, the next ten years thinking they’re hot shit, and the decade after developing empathy for the people they work for.”
“You have to start with the customer experience and work backwards to the technology”
- Steve Jobs
“so I’ve given up on trying to understand, even the parts where I try to comprehend what everyone else is working on that warrants that kind of complexity, and now I fear that this makes me irrelevant, so I nestle close to my story that my value is my “ideas” and capability to “make sense of things,” even though I can’t make sense of any of the above—but really, maybe I’m doing okay, since it’s all too much to know. Let the kids have it.”